nobita Legal Notice
nobita operates an online entertainment service available only in jurisdictions where local law permits gaming and sportsbook activity. This legal notice sets out the scope of our service, who may access nobita, and the legal responsibilities of both our platform and our users.
We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of nobita comply with the laws of their own jurisdiction. If you access nobita from a location where our services are not legally available, you do so at your own risk and in violation of local law.
This page explains our service area, account eligibility requirements, data handling practices, and how to contact us with legal inquiries. It complements our full Terms of Use and Privacy Policy, both of which are binding when you use nobita.
Service Availability and Jurisdiction Restrictions
nobita's services are available only where applicable local law permits. We operate in supported jurisdictions across Southeast Asia, including regions where users in Jakarta, Surabaya, Bandung, and Medan may legally access our platform. However, we do not offer our services in jurisdictions where online wagering is prohibited by law.
We reserve the right to restrict access to nobita from any jurisdiction at any time, without notice. If we detect access from a prohibited jurisdiction, we may suspend or close your account and forfeit any remaining balance. We use geolocation technology and account verification to monitor compliance with jurisdiction restrictions.
Users are solely responsible for determining whether access to nobita is legal in their jurisdiction. We provide no warranty or guarantee that our services are available in your location. If you are unsure whether nobita is accessible where you are, contact local authorities or our support team before creating an account.
- Service scope
- nobita offers live-dealer games, slots, sportsbook betting, and esports markets in supported jurisdictions only.
- Prohibited access
- We do not serve users in jurisdictions where online wagering is illegal. Accessing nobita from such locations violates local law.
- Account suspension
- We may suspend or close accounts detected accessing from prohibited jurisdictions without refund or notice.
Account Eligibility and User Responsibility
To create an account on nobita, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. You must provide accurate personal information during registration, including your name, email, phone number, and date of birth. False or misleading information may result in account suspension or closure.
You are responsible for verifying that your access and use of nobita comply with your jurisdiction's laws. nobita makes no representation that our services are legal in your location. If you access nobita from a jurisdiction where online wagering is prohibited, you do so in violation of local law, and nobita bears no liability for any legal consequences you may face.
You agree not to use nobita for money-laundering, fraud, or any illegal activity. We conduct Know-Your-Customer (KYC) verification on all accounts and may request additional documentation to verify your identity and source of funds. If we suspect illegal activity, we will close your account and report the matter to relevant authorities as required by law.
Data Protection and Privacy on nobita
We collect and process personal data (name, email, phone, date of birth, payment information) to operate nobita and comply with legal requirements. Your data is encrypted and stored securely. We never share your personal information with third parties for marketing purposes. We may disclose your data to law enforcement or regulatory authorities if required by law.
Our full Privacy Policy explains how we collect, use, and protect your data. By using nobita, you consent to our data practices as outlined in that policy. You have the right to access, correct, or request deletion of your personal data. Contact our support team to exercise these rights.
We retain your account data for as long as your account is active, plus a retention period required by law for anti-money-laundering and fraud prevention. After account closure, we retain certain data for legal compliance purposes.
Payment Methods and Financial Compliance
nobita accepts deposits and processes withdrawals via nine payment methods: QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). All transactions are subject to verification and compliance review. We comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations in all jurisdictions where we operate.
Large or unusual transactions may be held for additional review. We will notify you if this occurs. We do not process withdrawals on weekends or during major holidays like Idul Fitri, Idul Adha, or Imlek. Processing times vary by payment method and may be delayed during peak periods or holidays.
You are responsible for ensuring that your deposits come from legitimate sources and that your use of nobita does not violate any financial regulations in your jurisdiction. We reserve the right to refuse deposits or withdrawals if we suspect illegal activity or regulatory violation.
Liability Limitations and Dispute Resolution
nobita operates our platform on an "as-is" basis. We make no warranty that our service is error-free, uninterrupted, or suitable for any particular purpose. We are not liable for any losses, damages, or legal consequences arising from your use of nobita, including losses from game outcomes, technical failures, or unauthorized account access.
If you have a legal dispute with nobita, you must first attempt to resolve it through our internal support process. Contact our support team via live chat, email, or in-app help. We will investigate your dispute and respond within 14 business days. If we cannot resolve your dispute internally, you may escalate to our compliance team.
Any legal action against nobita must be brought in the jurisdiction where our services are legally available. You waive any right to pursue legal action in your home jurisdiction if that jurisdiction prohibits online wagering. nobita's liability is limited to the amount of your account balance at the time of the dispute.
Contact Information and Legal Inquiries
For legal inquiries, data access requests, or complaints about nobita's compliance with local law, contact our legal team via email. We will respond to all legal inquiries within 30 days. For urgent account or payment issues, use our 24/7 live chat support.
- Live chat support: Available 24/7 through the nobita app or website for account and payment questions.
- Email support: Contact [email protected] for detailed inquiries or document requests.
- Legal inquiries: Send legal questions to [email protected] for review by our compliance team.
- Data access requests: Submit data access or deletion requests via email with your account details.
This legal notice is effective as of the date you create your nobita account. We may update this notice at any time to reflect changes in our service or legal requirements. Material changes will be communicated via email or in-app notification. Your continued use of nobita after such changes constitutes your acceptance of the updated notice.