nobita Terms of Use
When you create an account on nobita, you enter into an agreement with us about how our platform operates, what we expect from you, and what you can expect from us. These terms set out the rules for account access, deposits, withdrawals, disputes, and your rights and responsibilities as a user of our service.
We've written these terms to be clear and direct. They cover account eligibility, how we handle your personal data during verification, our deposit and withdrawal policies, bonus terms, and how we resolve disputes. They also explain the jurisdiction-restricted nature of our service — nobita operates only in jurisdictions where local law permits online gaming and sportsbook activity.
By accessing nobita, you agree to these terms. If you disagree with any part, you should not use our platform. We update these terms occasionally to reflect changes in our service or legal requirements. We'll notify you of material changes via email or in-app message.
Account Eligibility and Registration on nobita
To open an account on nobita, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. We do not offer our services in jurisdictions where online wagering is prohibited. You are responsible for verifying that access and use of nobita comply with your own jurisdiction's law.
During registration, you provide your name, email address, phone number, and date of birth. We use this information for Know-Your-Customer (KYC) verification — a legal requirement that protects both you and our platform from fraud and money-laundering. Your details are encrypted and stored securely. We never share your personal information with third parties for marketing or other purposes.
You must provide accurate information. If we discover false or misleading details, we reserve the right to suspend or close your account. You are responsible for keeping your password confidential. If you suspect unauthorized access, contact our support team immediately via live chat or email.
- Account verification
- We verify your identity using the details you provide at signup. Before your first withdrawal, we may request additional documents such as ID photos or bank statements.
- Password security
- You are solely responsible for maintaining the confidentiality of your password. We recommend using a strong, unique password and enabling two-factor authentication.
- Account closure
- You may request account closure at any time. We will process your request and return any remaining balance to your registered payment method within a standard review window.
Deposits, Withdrawals, and Payment Methods on nobita
We support nine payment methods: QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). All deposits are processed instantly or within minutes, depending on your chosen method. We display any transaction fees upfront before you confirm your deposit.
Your deposit is credited to your nobita account balance immediately upon successful payment confirmation. You are responsible for ensuring you have sufficient funds in your chosen payment method before initiating a deposit. If a deposit fails, check your bank or e-wallet app to confirm whether the charge went through. If the transaction completed but your nobita balance wasn't credited, contact our support team immediately.
Withdrawals on nobita undergo a compliance review to prevent fraud and ensure regulatory compliance. After you request a withdrawal, our team verifies your account history and transaction patterns. This typically takes a few hours during business hours. Once approved, we send funds to your chosen destination. E-wallet withdrawals (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) arrive within minutes; bank transfers may take one additional business day due to interbank processing.
Bonus Terms and Promotional Offers
We occasionally offer promotional bonuses to new and existing users. Any bonus offer comes with specific terms — wagering requirements, game restrictions, expiration dates, and withdrawal conditions. We display these terms clearly when you claim a bonus. You must accept the bonus terms to receive the offer. If you do not agree with the terms, you may decline the bonus.
Bonuses are credited to your account as separate funds from your deposit. You must meet the wagering requirement (the number of times you must play through the bonus amount) before you can withdraw bonus funds. Bonuses expire after a set period — typically 30 days from the date of credit. Expired bonuses are forfeited and cannot be recovered.
We reserve the right to cancel or modify bonus offers at any time. If we suspect bonus abuse — such as depositing and immediately withdrawing without playing, or using multiple accounts to claim the same bonus — we may forfeit the bonus and close your account.
Game Rules and Fair Play on nobita
All games on nobita — slots, live dealer tables, and sportsbook markets — operate under fixed rules. Slot games use certified random number generators (RNG) to ensure fair outcomes. Live dealer games are managed by human dealers in real time, streamed via video to your phone or desktop. Sportsbook odds are set by our trading team and may shift based on market movement and betting volume.
We do not guarantee any outcome or return on your wagers. Each game round is independent. Past results do not influence future outcomes. You play for entertainment, not as a way to earn money or generate income.
If you believe a game outcome is unfair or incorrect, contact our support team immediately with details of the game, time, and your account. We will investigate and respond within one business day.
Dispute Resolution and Jurisdiction Notice
If you have a dispute with nobita regarding your account, a transaction, or a game outcome, contact our support team first. We aim to resolve all disputes within seven business days. Our support team is available 24/7 via live chat, email, or in-app help.
If we cannot resolve your dispute internally, you may escalate to our compliance team. Provide a detailed description of the issue, relevant transaction IDs, and any supporting evidence. We will investigate and provide a written response within 14 days.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited. If you access nobita from a prohibited jurisdiction, we reserve the right to suspend or close your account and forfeit any remaining balance.
Your Rights and Our Commitments on nobita
We commit to protecting your account security, handling your personal data responsibly, and processing your deposits and withdrawals fairly and transparently. We encrypt all sensitive information, including passwords and payment details. We never share your data with third parties without your consent, except where required by law.
You have the right to access your account data, request corrections to inaccurate information, and request account closure at any time. You also have the right to dispute any transaction or game outcome through our support process. We will investigate your dispute and respond within the timeframes outlined in these terms.
We reserve the right to suspend or close your account if we suspect fraud, money-laundering, bonus abuse, or violation of these terms. If we close your account, we will return any remaining balance to your registered payment method within a standard review window. We will not refund losses incurred during play.
- We operate 24/7 and process deposits and withdrawals around the clock, except during scheduled maintenance.
- We support players across Indonesia, including Jakarta, Surabaya, Bandung, and Medan, with payment methods tailored to each region.
- We do not charge hidden fees. All transaction costs are disclosed upfront before you confirm.
- We comply with local financial regulations and anti-money-laundering requirements.
These terms are effective as of the date you create your nobita account. We may update these terms at any time. Material changes will be communicated via email or in-app notification. Your continued use of nobita after such changes constitutes your acceptance of the updated terms.