nobita Platform Privacy Notice
This page describes what we collect when you use nobita and how we keep that data protected. We take your privacy seriously — your account information, payment details, and gaming history are encrypted and stored securely on our servers. We never sell your personal data to third parties or use it for purposes beyond running our platform and complying with financial regulations.
When you register on nobita, we collect basic details like your name, email, phone number, and date of birth for Know-Your-Customer (KYC) verification. During your first withdrawal, we may request additional documents such as ID photos or bank statements to prevent fraud. All this information is handled under strict confidentiality protocols.
Our servers may be located outside your jurisdiction, but we comply with local data-protection standards wherever our services operate. This privacy notice explains what we collect, how we use it, who has access to it, and your rights regarding your data. If you have questions about how we handle your information, contact our support team via live chat, email, or in-app help.
Data We Collect on nobita
We collect data in three ways: information you provide to us, data generated during your use of nobita, and information from third-party verification services.
Information you provide: When you register, you give us your name, email address, phone number, date of birth, and password. During account verification, you may upload a photo of your government-issued ID or a bank statement. If you contact our support team, we record your messages and any attachments you send. When you request a withdrawal, you provide your chosen payment destination (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details for mobile banking, local payment, online payment, e-wallet).
Data generated by your activity: We automatically log your login times, IP address, device type (Android app, iOS browser, or desktop), and browser version. When you place a bet or spin a game, we record the wager amount, the game title, the outcome, and the timestamp. When you deposit or withdraw, we log the transaction amount, method, and status. We also track your account balance history and any promotional bonuses you claim.
Third-party data: We may use external verification services to confirm your identity and check against fraud or sanctions databases. These services may process your ID photo and personal details to verify you are who you claim to be. We only share the minimum information needed for this verification.
- Login data
- We record every time you log in, including the date, time, and device you used. This helps us detect unauthorized access.
- Betting history
- We store every bet, game session, and outcome for audit purposes and to resolve disputes.
- Payment records
- We keep all deposit and withdrawal transactions to comply with financial regulations and for your personal accounting.
How We Use Your Data on nobita
We use the data we collect for seven main purposes: account administration, payment processing, fraud prevention, customer support, regulatory compliance, service improvement, and marketing (only if you opt in).
Account administration: We use your name, email, and phone number to manage your account — sending login links, password resets, and account notifications. Your date of birth is used to verify you meet age requirements.
Payment processing: We share your payment destination details with our payment processors to send your withdrawal funds. When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, we pass your transaction data to those e-wallet providers. Bank transfers (online payment, e-wallet, mobile banking, local payment) go through our banking partners. We do not store your payment card or e-wallet credentials — payment processors handle this securely.
Fraud prevention: We analyze your login patterns, betting behavior, and transaction history to detect suspicious activity. If we notice unusual activity — such as login from a new country or an unusually large withdrawal — we may temporarily hold your account pending verification.
Customer support: When you contact our support team, we use your account history and transaction records to help resolve your issue quickly and accurately.
Regulatory compliance: We are required by financial and gaming regulators to keep records of your identity, deposits, withdrawals, and betting activity. We retain this data for at least seven years to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations.
Third-Party Access and Data Sharing on nobita
We do not sell your data. We share your information only with service providers who help us run nobita and only when necessary.
Payment processors: When you deposit or withdraw, we share your account details and transaction amount with the payment provider (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet). These providers are contractually bound to use your data only to process your transaction.
Identity verification services: We use third-party services to verify your identity during KYC. We share your name, ID photo, and date of birth with these services. They do not retain your data after verification completes.
Data processors: We may use external companies to store data on our behalf (cloud hosting) or to analyze account activity for fraud detection. These companies must comply with our privacy standards and cannot use your data for any other purpose.
Law enforcement: If required by court order, warrant, or legal authority, we will disclose your data to law enforcement. We will notify you of such requests unless legally prohibited from doing so.
Your Rights and How to Contact Us
You have the right to access your personal data, request corrections to inaccurate information, and request deletion of your data (subject to legal retention requirements). To exercise these rights, contact our support team via live chat at nobita.bet, email us at [email protected], or use the in-app help feature.
We will respond to data-access requests within 14 days. We will correct inaccurate information immediately. Deletion requests will be processed within 30 days, except where we are legally required to retain the data (such as transaction records for regulatory compliance).
If you believe we have mishandled your personal data, you may lodge a complaint with your local data-protection authority. We operate in supported jurisdictions only — if you are in Jakarta, Surabaya, Bandung, or Medan and have concerns about our data practices, contact the relevant local regulator.
Cookies and Tracking on nobita
We use cookies on the nobita website to remember your login state, language preference, and device type. Cookies are small files stored on your device that help our platform function smoothly. You can disable cookies in your browser settings, but this may affect your nobita experience.
We do not use tracking pixels or third-party analytics services that would share your behavior across other websites. Our analytics are internal only — we track your activity on nobita to understand how you use our platform and to improve our service.
- Session cookies expire when you log out or close your browser.
- Persistent cookies remember your login for up to 30 days (you can clear these anytime in your account settings).
- We do not track you outside of nobita.bet.
- We respect Do Not Track browser settings, though they are not legally binding.
Updates to Our Privacy Policy
We may update this privacy notice from time to time as our service evolves or as regulations change. Material changes will be communicated to you via email or an in-app notification at least 30 days before they take effect. Your continued use of nobita after such changes means you accept the updated privacy policy.
If you have questions about this privacy notice or how we handle your data, our support team is available 24/7. You can reach us via live chat through the nobita platform, send an email to [email protected], or use the in-app help feature.
We are committed to protecting your privacy and operating nobita transparently. Our data practices comply with regulations in every jurisdiction where we operate. We encrypt your data in transit and at rest, use secure servers, and limit access to your information to only those employees who need it to provide our service.